Supply chain 5.0 is the latest logistics and supply chain management paradigm shift.This concept describes using cutting-edge tools like artificial intelligence (AI), blockchain, and the Internet of Things to build a network of interconnected and self-managing supply-chain nodes (IoT). Supply Chain 5.0 is an evolution of the previous supply chain…

5G is the fifth iteration of wireless technology that promises increased data transfer rates, decreased latency, and superior connectivity. This technology is expected to drive digital transformation across various industries, enabling new use cases and revenue streams. However, the full potential of 5G will only be realised after some time…

Board diversity has become a pressing issue in the corporate world. With the growing awareness of social justice, gender equality, and cultural representation, stakeholders and investors are pressurizing companies to prioritize board diversities. A diverse board represents the community it serves and provides a competitive advantage to the organization. According…

Technology has become a vital aspect of our lives in the digital age. It has transformed how we communicate, shop, and interact with businesses, from smartphones to social media. Technology has created new opportunities for companies to engage with customers and provide a more seamless and personalised experience. …

Most of us who lived in the analog era may recall when the video shop clerk knew our name and perhaps even our preferred snack when we rented Ghostbusters for the fourth time. Before everything turned digital, this was the term for personalization. …

What exactly does CX mean? Customer experience, or CX, encompasses everything a company or organization does to put customers first, including managing their journeys and meeting their demands. You may have an innate understanding of what distinguishes good CX, or customer experience, from evil. Imagine, say, you want a latte…

Customers can now interact with businesses in unprecedented ways, ranging from traditional channels to an ever-expanding array of digital modes. Numerous firms have responded by investing in digital media, often to supplant conventional engagement methods. It is believed that as customers become more technologically sophisticated, they will favor digital channels…

Inflation has been at its highest level over three decades, producing huge worldwide issues, and it shows no prospects of abating shortly. This presents chief human resources officers (CHROs) with a window of opportunity to take immediate action, however jarring the current environment may be. As living expenses continue to…

Why Scaling of Firms Needs a Good Reputation Firms, especially start-ups, need to grow and scale up simultaneously for longevity. Scaling happens when revenue increases without a substantial increase in resources. While there is no clear-cut route to upscaling, a strong brand identity plays a key role. …