aNumak & Company
4 min readNov 9, 2022

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Changing the Retail System: Artificial Intelligence

Artificial intelligence solutions, which continue to influence the world and become widespread in various industries, continue to break new ground in the retail world. As a result, the retail sector contributes to the development of artificial intelligence in terms of innovations and potentials.

The retail industry’s digital transformation has been going on for several years. Thanks to high–end data and visitor analysis systems, each branch can make data-driven decisions that help increase sales, marketing efficiency, and revenue. Artificial intelligence also increases personalization capacity for consumers who demand personalized experiences. In addition, the development of the artificial intelligence market for the retail industry is becoming very important. Theories through analytical technologies; turn into intelligent applications that can show, prove and have data for their users.

In addition, purchasing recommendations, dynamic pricing, personalized content, and recommendations have also become possible in the retail industry thanks to artificial intelligence. By expanding the scope of data from existing customers and algorithms that mimic human-like behavior, near real-time results can be achieved.

Uses of Artificial Intelligence in the Retail Industry

1. Cashierless Checkouts

Thanks to the cashier-less checkouts offered by Amazon Go, the number of human workers on the production lines, will decrease, leading to significant savings in operating costs.

2. Chatbots

Artificial intelligence chatbots provide a more efficient customer service experience, improve search, notify about new products and recommend products similar to your preferences.

3. Price Adjustments

Artificial intelligence applications for retail stores can help companies set prices for their in-stock products and visualize the results of multiple pricing strategies.

4. Price Estimates

With the help of artificial intelligence, price forecasting provides a forecast of the price of a product based on demand, seasonal trends, features, the launch of new models of the same product.

5. Supply Chain Operations

Artificial intelligence in the supply chain can restock or calculate demand for a particular product, taking into account sales history, location, trends, promotions, and other parameters.

6. Product Tracking

Machine learning-based systems provide product tracking by labeling products for customers looking for a specific product type.

7. Virtual Test Booths

Thanks to artificial intelligence, virtual test booths are an excellent way for customers to save time and find the perfect outfit that matches their body type perfectly in minutes.

8. Customer Tracking

Thanks to artificial intelligence, it has a platform that analyzes the emotions of each customer to increase their purchase. This algorithm processes the customer’s behavior during their previous shopping experience and tries to find the most suitable pricing offers for the target visitor.

In this respect, retailers develop new customer experiences by making artificial intelligence a part of their digital transformation. It helps retailers make more intelligent and profitable decisions by understanding and predicting the customer journey in physical locations with artificial intelligence solutions. In addition, it can monitor data in their physical areas and directly improve the efficiency of their operations and shopping experiences.

Whether running a small boutique or an international chain store, all retailers want to create convenient, personal, and enjoyable shopping experiences. Customers should be able to quickly find the product they are looking for, get help when they need it, and pay quickly. Artificial intelligence streamlines these processes to create more satisfying customer experiences.

Today, when technology is used so widely in business life and commercial planning, it is becoming more apparent daily how critical the speed and changes experienced in dynamic sectors such as retail are. Moreover, the new breath artificial intelligence will bring to customer-oriented retailing makes it possible to realize sales opportunities by evaluating the potential that cannot be used in traditional retailing. As a result, the retail sector, where technology can provide added value with a broad spectrum, is among the sectors closest to transformation with more artificial intelligence solutions in the coming years.

The more you know about customers’ behavior and tendencies, the better you can meet demands and offer customers the best products. Artificial intelligence helps retailers improve demand forecasts, make marketing decisions and optimize product placement. As a result, customers meet the right products at the right place and time.

Now get ready for the world of innovations created by artificial intelligence in the retail industry.

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aNumak & Company

aNumak & Company is a Global Business and Management Consulting firm with expertise in building scalable business models for diverse industry verticals.